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Avaya 132-S-916.2 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Telephony & Voicemail Administration | 25% | - User, extension and group management - Voicemail Pro and embedded voicemail setup - Call routing, dial plans and trunk configuration |
| Topic 2: Integration & Advanced Features | 20% | - Integration with third-party applications - Unified communications and mobility features - Security and backup/restore procedures |
| Topic 3: System Maintenance & Troubleshooting | 25% | - Monitoring system health and logs - Troubleshooting voice quality, connectivity and feature issues - Software updates and licensing |
| Topic 4: IP Office Platform Installation & Configuration | 30% | - System hardware and software setup - IP Office Server Edition configuration - Network integration and IP telephony protocols |
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