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Oracle 1Z1-456

1z1-456

Exam Code: 1Z1-456

Exam Name: Oracle Fusion Customer Relationship Management 11g Sales Essentials

Updated: Aug 21, 2026

Q & A: 133 Questions and Answers

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Oracle 1Z1-456 Exam Syllabus Topics:

SectionObjectives
Sales Process Management- Opportunity management
  • 1. Forecasting and pipeline management
    • 2. Opportunity lifecycle and stages
      - Lead management
      • 1. Lead creation and qualification
        • 2. Lead conversion processes
          Application Administration and Setup- Security and roles
          • 1. User roles and permissions
            • 2. Access control configuration
              - System configuration
              • 1. Sales application setup
                • 2. Business process configuration
                  Sales Forecasting and Reporting- Forecasting methods
                  • 1. Pipeline forecasting
                    • 2. Quota and target management
                      - Reports and analytics
                      • 1. Performance dashboards
                        • 2. Standard sales reports
                          Accounts and Contacts Management- Data quality and duplication management
                          • 1. Duplicate prevention strategies
                            • 2. Data enrichment and validation
                              - Customer data management
                              • 1. Contact relationship management
                                • 2. Account creation and hierarchy
                                  Oracle Fusion CRM Fundamentals- Navigation and user interface
                                  • 1. Personalization and user preferences
                                    • 2. Sales dashboard and workspace navigation
                                      - CRM concepts and Oracle Fusion CRM overview
                                      • 1. Customer relationship management principles
                                        • 2. Fusion CRM architecture overview

                                          Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

                                          1. You are the CRM administrator of a new project to revitalize the lead Assignment manager rules to ensure the proper sales salesperson is getting assigned based on new geographies and current workloads.
                                          Select the three Fusion Assignment Manager components that should be part of your planning process to plan the configuration of Assignment Manager.

                                          A) Dynamic Assignment
                                          B) Attributes
                                          C) Business Objects
                                          D) Resources
                                          E) Schedules
                                          F) Assignment Criteria


                                          2. You are the marketing operations manager for a large manufacturing company. The VP of sales has requested you to export the key sales opportunities for a particular marketing campaign.
                                          Identify the statement with respect to security of objects and records during the export process.

                                          A) The list of objects and records available for export is limited by security policies.
                                          B) The list of objects and records available for export is limited by responsibilities.
                                          C) The list of objects and records available for export is not limited by security policies.
                                          D) The list of objects available for export is not limited by security policies.
                                          E) The list of records available for export is not limited by security policies.


                                          3. A customer has Implemented Oracle Fusion sales and the sales team in the company wants to convert the qualified lead into a sales opportunity.
                                          Identify the correct prerequisite to convert a lead into an opportunity.

                                          A) lead with sales account and sales methodology
                                          B) lead with sales account and primary product
                                          C) lead with sales account and revenue lines
                                          D) lead with assessment data and primary product
                                          E) lead with sales account and assessment data


                                          4. Which statement correctly describes the delete options that are available for lookup types at the customization level?

                                          A) Deleting a lookup type is possible in Extensible customization levels, but in user or system customization levels.
                                          B) Deleting a lookup type is possible in User customization levels, but not in extensible or system customization levels.
                                          C) Deleting a lookup type is possible in system customization levels, but not in user or Extensible customization levels.
                                          D) Deleting a lookup type is possible in user,Extensibleand system customization levels.
                                          E) Deleting a lookup type is possible in user and Extensible customization levels, but not in system customization levels.


                                          5. Which profile option needs to be enabled for the use of auxiliary dimensions in territory definition?

                                          A) Customer Type for auxiliary dimension needs to be set to Customer Type.
                                          B) Classification Category for auxiliary dimension needs to be set to Classification Category,
                                          C) Customer Account for auxiliary dimension needs to be set to Customer type.
                                          D) Customer Class for auxiliary dimension needs to be set to Customer Class.
                                          E) There is no need to sot any profile Option.,


                                          Solutions:

                                          Question # 1
                                          Answer: B,D,F
                                          Question # 2
                                          Answer: A
                                          Question # 3
                                          Answer: E
                                          Question # 4
                                          Answer: B
                                          Question # 5
                                          Answer: B

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