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Cisco 350-810 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Cisco Unity Express and Cisco Unity Connection Integrations | 20% | - User provisioning and synchronization - Troubleshooting voicemail integrations - SIP integrations - Voice messaging integration methods |
| Topic 2: Cisco Unity Connection and IM&P Maintenance | 20% | - Disaster recovery procedures - Backup and restore operations - Platform administration - System monitoring and reporting - Database replication |
| Topic 3: Cisco IM and Presence | 20% | - Federation - High availability deployment - Troubleshooting IM and Presence services - IM and Presence architecture - XMPP configuration |
| Topic 4: Single Sign-On | 15% | - Certificate management for SSO - SAML-based authentication - Identity management concepts - Single Sign-On deployment |
| Topic 5: Cisco Unity Connection | 25% | - User and mailbox configuration - Troubleshooting Unity Connection - Message notification and delivery - Interview handlers - Digital networking - Call handlers |
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