Avaya 37820X

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Avaya 37820X Exam Syllabus Topics:

Avaya Midsize Solution Design Sample Questions:

Question #1
One of the security enhancements in the Powered By IP 0ffice offer is SIP Registrar Hardening that enables Better control to allow SIP clients to register using a whitelist and blacklist.
To which platform is this functionality relevant?

A. Linux servers
B. CentOS servers
C. Expansion IP500 V2
D. SCN IP500 V2

Question #2
Your customer has standardized on Chrome as their browser, and they want to use WebRTC to access their IP Office'".
Which two soft clients would you recommend? (Choose two.)

A. Avaya IX Workplace Web Client
B. Avaya Communicator for Web
C. IP Office Web Client
D. Avaya one-X Mobile Preferred

Question #3
Refer to the exhibit.

How does the Avaya Contact Center Select (ACCS) route contacts based on business logic to supported endpoints?

A. To IP Office and anchored In IP Office: A-6
B. Through IP Office, controlled by CCMS and routed to the phoneset directly: A-6-2-B
C. Through IP Office, controlled by CCMS and anchored In the Media Server: A-6-2-5
D. Through IP Office, controlled by CCT and anchored In IP Office: A-6-1-7

Question #4
Refer to the Scenario: IT-FAC.

With their new IP Office, you decide to propose twinning to the mobile users. To twin external calls from the IP Office to these mobile users, on-premise or off-premise, requires two trunks; incoming and outgoing. To support 10 simultaneous calls requires 20 trunks.
In addition to the number of trunks required to extend calls, what other design issue must be considered?

A. The Incoming trunk can be analog or digital and the outgoing trunk must be digital.
B. The incoming trunk must be digital and the outgoing can be analog or digital.
C. The incoming and outgoing trunk must be digital.
D. The incoming and outgoing trunk can be analog or digital.

Question #5
A customer wants the helpful tool that Is available to create marketing surveys In Avaya Contact Center Select (ACCS).
Which component Is used to create surveys In ACCS?

A. Proactive Outreach Manager
B. Orchestration Designer
C. Communication Control Toolkit
D. Outbound Campaign Management Tool

Solutions: