Apple 9L0-066

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Apple OS X Yosemite Troubleshooting Sample Questions:

1. Mary does not want a folder named Finance in her Documents folder to be searched when using Spotlight. What should Mary do to prevent searching in this specific folder?

A) Control-click the folder and choose Not Available in Spotlight from the Options menu.
B) Go to System Preferences > Spotlight > Privacy. Add any files or folders to this list.
C) Label the folder with a red tag from the Action pop-up men in the toolbar. Any items marked with a red tag are automatically excluded from Spotlight searches.
D) Change the folder permissions. Click on the folder in Finder, then choose Get Info from the File menu. Select the box for Not Available in Spotlight

2. DRAG DROP
The Mac will emit tones at startup if the machine is not passing initial tests. Match the correct tone to the symptom.
Drag the Tone from the left column to the gray box next to the Symptom in the right column.

3. Angela is having trouble with fonts installed in her user account. Where are these fonts located?

A) /System/Library/Fonts
B) -/Library/Fonts
C) /Users/Fonts
D) /Library/Fonts

4. Jessie is trying to boot to OS X Recovery. She remembers using OS X Recovery in the past on this computer, but she does not see the Recovery HD in Startup Manager anymore. Of the following possibilities, which is most likely the cause?

A) Disable Recovery HD is selected in the Startup Disk pane of System Preferences.
B) There is no Recovery HD.
C) FileVault 2 is enabled or a firmware password is set.
D) OS X Yosemite needs to be reinstalled from App store.

5. Gary purchased a new USB 2.0 input device for his iMac (Late 2013). He installed the software that shipped with the device, but it does not seem to work. He has tried all of the USB ports on the back of the iMac, but the issue persists. Which of the following troubleshooting tools or techniques would help Gary isolate the issue?

A) Activity Monitor
B) System Information
C) Apple Hardware Test
D) Apple Diagnostics

Solutions: