In recent years, more and more people choose to take GAQM CHRM-001 certification exam. Because the exam can help you get the GAQM certificate which is an important basis for measuring your IT skills. With the GAQM certificate, you can get a better life.
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GAQM CHRM-001 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Conflict Resolution | - Role of communication in conflict resolution - Helping others through conflict - Conflict resolution styles - Defining conflict and types of conflict - Conflict and its resolution |
| Anger Management | - Communication tips and tricks - Using an anger log - Managing anger - Costs and pay-offs of anger - How anger affects thinking - Understanding what is anger |
| Employee Dispute Resolution | - Initiating the Process - Asking Questions - The Peer Review Panel - What is Peer Review? - The Peer Review Process |
| Conducting Effective Performance Reviews | - The performance management process - Coaching and maintaining performance - Accepting criticism - Creating a performance development plan - Feedback and communication skills - Types of performance reviews - Setting standards and goals - Performance management checklists - Planning and conducting interview reviews - Common errors and solutions - Appraisal preparation |
| Talent Management | - Succession planning - Competency-based programs - Communicating with high potentials - Evaluating the talent plan - Identifying talent - Conducting talent assessments - Development strategies - Keeping people interested - Compensation and benefits - Talent management and performance management - Talent review meetings - Fostering engagement - Creating a talent management plan |
| HR Training for the Non HR Managers | - Job Analysis - Absenteeism - Diversity - Advertising Guidelines - Position Profiles and Job Descriptions - Exit Interviews - Defining Human Resources - Employee Orientation - Job Competencies - Skills Inventory - Compensation and Benefits - Privacy Issues - Finding Candidates - Planning Training - Conducting the Interview - Termination - Screening Resumes - Forecasting - Discipline - Performance Reviews - Preparing for the Interview |
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