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SAP C_C4H510_04

C_C4H510_04

Exam Code: C_C4H510_04

Exam Name: SAP Certified Application Associate - SAP Service Cloud 2011

Updated: Aug 03, 2026

Q & A: 112 Questions and Answers

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SAP Service Cloud Certification Exam Details:

Sample QuestionsSAP Service Cloud Certification Sample Questions
Exam Price$550 (USD)
Exam CodeC_C4H510_04
Passing ScoreC_C4H510_04 - 63%
Reference BooksC4H440, C4H510
Duration180 mins
LevelAssociate
Number of Questions80
Schedule ExamSAP Training
Exam NameSAP Certified Application Associate - SAP Service Cloud 2011

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SAP C_C4H510_04 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Identify how to use personalization and extensibility, including mashups and custom business objects
  • Explain Maintenance Plan & its usage in Service Tickets
Topic 2
  • Set up a notification process and configure conditions and actions for workflows
  • Use data migration templates, troubleshoot data migration issues and understand mass data maintenance
Topic 3
  • Explain Installed Base & its usage in Service Tickets
  • Identify the different Service Processes and their capabilities
Topic 4
  • Communication channels for Service Tickets
  • Explain Registered Products & their usage in Service Tickets
Topic 5
  • Explain Contracts & Case Management in Service Tickets
  • Explain Warranty Management & its usage in Service Tickets
Topic 6
  • Leverage MS Excel with SAP Cloud for Customer reports
  • Identify standard implementation methodologies used by SAP for SAP Cloud for Customer implementations
Topic 7
  • Describe the SAP pre-packaged integration scenarios and optimal project management practices related to system integration
  • Service Elements and Notificationa

Reference: https://training.sap.com/certification/c_c4h510_04-sap-certified-application-associate--sap-service-cloud-2011-g/

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