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CompTIA JK0-U31 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Security | 20% | - Antivirus, firewall and data protection - Security threats and vulnerabilities - Authentication and access control |
| Topic 2: Operational Procedures | 5% | - Safety and environmental guidelines - Documentation and communication |
| Topic 3: Hardware | 20% | - Storage and power systems - PC components and peripherals - Mobile devices and hardware interfaces |
| Topic 4: Networking & Internet | 20% | - Network types and components - Internet connectivity and cloud concepts - IP addressing and protocols |
| Topic 5: Maintenance & Troubleshooting | 15% | - Preventive maintenance procedures - Green IT and sustainability practices - Basic hardware and software troubleshooting |
| Topic 6: Software & Operating Systems | 20% | - Software installation and updates - Operating system concepts - File management and system utilities |
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