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Microsoft MB2-866

MB2-866

Exam Code: MB2-866

Exam Name: Microsoft Dynamics CRM 2011, Customization and Configuration

Updated: Oct 04, 2026

Q & A: 75 Questions and Answers

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Microsoft MB2-866 Exam Syllabus Topics:

SectionObjectives
Customization of Entities and Attributes- Entity configuration
  • 1. Standard vs custom entities
    • 2. Entity relationships (1:N, N:N)
      - Field and attribute customization
      • 1. Business rules and validations
        • 2. Field types and properties
          Security Model- Security roles and privileges
          • 1. Access levels and permissions
            • 2. Role-based security model
              - Business units and teams
              • 1. Hierarchy and data access
                Forms, Views, and UI Customization- Views and dashboards
                • 1. System and personal views
                  • 2. Dashboard configuration
                    - Form customization
                    • 1. Form scripting basics
                      • 2. Form layout and sections
                        Microsoft Dynamics CRM Architecture and Components- CRM system architecture overview
                        • 1. Server roles and components
                          • 2. Data model and storage concepts
                            - Solution and deployment architecture
                            • 1. Customization lifecycle overview
                              • 2. On-premises deployment structure
                                Data Management and Integration- Data import/export
                                • 1. Data migration tools
                                  • 2. Duplicate detection rules
                                    - Integration concepts
                                    • 1. Web services and APIs overview
                                      Business Process Automation- Business process flows
                                      • 1. Stage-based process design
                                        - Workflows
                                        • 1. Workflow creation and configuration
                                          • 2. Automated processes and triggers

                                            Microsoft Dynamics CRM 2011, Customization and Configuration Sample Questions:

                                            Question #1
                                            In Microsoft Dynamics CRM 2011, which of the following statements about auditing is true?

                                            A. Auditing will track which users read a record.
                                            B. Auditing will track users logging in and out of Microsoft Dynamics CRM.
                                            C. All system entities can be enabled for auditing.
                                            D. All custom entities can be enabled for auditing.


                                            Question #2
                                            You need to enable users to view audit records from within the Account and Contact forms of Microsoft Dynamics CRM 2011. Which security privilege should you enable?

                                            A. View Audit Partitions
                                            B. View Audit History
                                            C. Turn On Tracing
                                            D. View Audit Summary


                                            Question #3
                                            You are creating custom fields for several entities. Which field type can be used by more than one entity?

                                            A. Two Options
                                            B. Currency
                                            C. Option Set
                                            D. Date and Time


                                            Question #4
                                            Which of the following are features of the Microsoft Dynamics CRM 2011 platform? (Choose all that apply.)

                                            A. raising events for workflow processes
                                            B. enforcing the population of required custom fields on a record
                                            C. controlling access to the database through the data access layer
                                            D. controlling access to objects through security


                                            Question #5
                                            You are creating a native many-to-many (N:N) relationship in Microsoft Dynamics CRM 2011. Which property must you specify for each entity in the relationship?

                                            A. Primary Entity
                                            B. Cascading Behavior
                                            C. Display Option
                                            D. Relationship Mapping


                                            Solutions:

                                            Question #1
                                            Correct Answer: D
                                            Question #2
                                            Correct Answer: B
                                            Question #3
                                            Correct Answer: C
                                            Question #4
                                            Correct Answer: A,C,D
                                            Question #5
                                            Correct Answer: C

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