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WGU Principles-of-Management Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Planning & Strategic Management | 20% | - Decision Making
|
| Leading & Motivation | 25% | - Leadership Theories & Styles
|
| Controlling & Quality Management | 20% | - Operations & Quality Control
|
| Ethics, Social Responsibility & Change Management | 15% | - Managing Change & Innovation
|
| Organizing & Organizational Structure | 20% | - Organizational Design
|
WGU Principles of Management at Western Governors University(IAC1) Sample Questions:
1. Which conflict-resolution technique would be most effective in helping create a shared goal that cannot be attained without the cooperation of each of the conflicting parties? Choose 1 answer
A) Avoidance
B) Superordinate goals
C) Authoritative command
D) Communication
2. Which organizational concept best describes a manager assigning tasks to various employees? Choose 1 answer
A) Segmentation
B) Division of labor
C) Teamwork
D) Integration
3. What is a feature ofa bureaucracy (vertical) organization? Choose 1 answer
A) Employees must answer to two or more bosses and prioritize demands across departments.
B) Decision making is decentralized so a considerable amount of information is communicated informally.
C) Formal position authority is generally the primary means of running the organization.
D) Employees focus primarily on collaborating across departments and with frequent meetings.
4. The manager of a corporation provided training and other resources needed by employees to carry out change and perform their jobs under new rules being implemented. Which approach to change was the manager using in this situation? Choose 1 answer
A) Participation and involvement
B) Facilitation and support
C) Education and communication
D) Negotiation and reward
5. What isa clear and concise statement ofthe basic purpose of an organization? Choose 1 answer
A) Its mission
B) Its objective
C) Its vision
D) Its goal
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: A |



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