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Avaya Workforce Engagement Support Certified Sample Questions:
1. Which utility is designed to Verify that the framework server has passed the prerequisite check and is ready to install?
A) Avaya WTF Preinstall Utility
B) WFO setup.exe
C) Audit Test
D) SR Validator
2. Which log covers the Central Application Database server installation in Avaya Workforce Engagement?
A) \logs\centralApp\Summary
B) \logs\CommonDB\Summary
C) \logs\centralContact\Summary
D) \logs\centralDWH\Summary
3. Which three statements about the Framework platform are true? (Choose three)
A) The platform is HW independent.
B) Requires a locally installed instance of Microsoft SQL.
C) The platform is Windows OS independent
D) It is a predefined set of Server Roles that are deployed together on the same machine.
E) It can be installed with another platform on the same hardware.
4. In the Avaya Workforce Engagement, which twostatementsabout framework license activation are true?
(Choose two)
A) The License Registration Key isgeneratedbefore the Enterprise Suite is installed
B) License activation requires Enterprise Manager access to the internet
C) The License Reference number is generated when the customer order is placed
D) The License Registration Key is generated during installation
5. The technician is configuring the screen recording in an Avaya Contact recorder Advanced(ACRA)environment What is the first step for setting up the screen recording process?
A) Add Employee IDs
B) Create a LAN Data Source
C) Create a Member Group
D) Create Workgroups andworkstations
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: A,D,E | Question # 4 Answer: A,B | Question # 5 Answer: D |



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