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ServiceNow CIS-TPRM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Assessment Configuration and Management | 33% | - Assessment lifecycle, scheduling, and generation - Scoring calculations and risk rating determination - Assessment types: internal, external, due diligence - Inherent Risk Questionnaire (IRQ) configuration - Questionnaire templates and scales setup |
| Third-Party Portal and Collaboration | 18% | - Communication and notification setup - Access management and permissions - Request management: questionnaires, documents, evidence - Portal configuration, branding, and navigation |
| Reporting, Integration, and Compliance | 6% | - Integration with GRC and other ServiceNow applications - Compliance frameworks and regulatory alignment - Dashboards, reports, and analytics |
| Process Automation and Workflows | 19% | - Task assignment and tracking - Issue and action item management - Approval processes and escalation rules - Workflow design and customization |
| TPRM Application Overview and Core Configuration | 24% | - Application architecture and key components - Risk domains, criteria, and scoring rules - Risk intelligence and integration configuration - Contacts and engagement setup - Third-party record management and hierarchy |
ServiceNow Certified Implementation Specialist - Third-party Risk Management Sample Questions:
1. What is the primary objective of the Third-party Portal Configuration in ServiceNow?
Response:
A) To enable efficient interaction and communication between the organization and its third parties
B) To track the financial transactions of third parties
C) To store third-party compliance documents
D) To streamline third-party onboarding processes
2. How can the design of a Third-party Assessment Portal contribute to improving risk management efficiency?
Response:
A) By centralizing all third-party data in a single location
B) By providing an intuitive interface that facilitates quick and accurate risk assessments
C) By limiting the portal's functionality to only high-level risk assessments
D) By incorporating multiple branding elements for each third party
3. Effective Third-party Contacts Configuration ensures:
Response:
A) Enhanced contractual compliance
B) Increased third-party performance
C) Efficient risk communication
D) Lowered overall risk scores
4. Which of the following is NOT a benefit of optimizing the Third-party Risk Process Workflow?
Response:
A) Reduced time in identifying and mitigating risks
B) Increased transparency in third-party risk management
C) Improved collaboration across departments
D) Greater dependency on individual judgment in risk processes
5. What is an essential factor in managing the Third-party Risk Assessment Lifecycle effectively?
Response:
A) Focusing exclusively on initial due diligence at the start of the relationship.
B) Avoiding any reassessment to maintain a stable risk profile.
C) Limiting the scope of assessments to cyber security risks only.
D) Ensuring there is a mechanism for integrating changes in third-party relationships.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: C |
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