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HP HP2-H41 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: HP Imaging and Printing Portfolio Overview | - Overview of HP printing solutions
|
| Topic 2: Customer Needs and Sales Positioning | - Value-based selling approach
|
| Topic 3: Competitive Positioning | - HP differentiators
|
| Topic 4: Printing Solutions and Services | - Managed Print Services
|
HP Selling Imaging and Printing Fundamentals Sample Questions:
1. How can HP Color LaserJets and HP Color LaserJet MFPs add value for your customers?
A) by storing pages online
B) by using recycled paper
C) by having unlimited finishing options
D) by enabling in-house printing of marketing collateral
2. What is one objective of researching customer industries prior to making sales calls?
A) to uncover contacts in related businesses
B) to develop core expertise in the customer's industry
C) to develop an understanding of regulatory issues for that industry
D) to uncover industry secrets
3. What do HP Wireless Direct printing and Apple Bonjour protocol have in common?
A) HP ePrint Enterprise requires both to be enabled.
B) Both are enabled when the user registers at HP.com and receives a unique email account.
C) Both enable Android mobile devices to communicate directly with many HP imaging and printing devices.
D) Both enable mobile devices to communicate directly with many HP imaging and printing devices.
4. Why are many marketing pages now being printed in-house, rather than being outsourced to print shops?
A) Today's workers are more creative.
B) Newer color printers produce low-cost, high quality output.
C) Commercial print shops do not want these kinds of jobs.
D) Fewer commercial print shops exist today.
5. Which HP technology is designed to simplify printer driver management?
A) HP Easy Printer Care
B) HP Color Access Control
C) HP Instant Support
D) HP Universal Print Driver
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: D |



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