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NHA Phlebotomy-Technician Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Specimen Processing and Handling | - Common errors and rejection criteria - Quality assurance procedures - Specimen transport and storage |
| Safety and Compliance | - OSHA regulations and patient safety - HIPAA and patient confidentiality - Infection control and standard precautions |
| Patient Preparation | - Patient identification and communication - Specimen labeling procedures - Site selection and preparation |
| Routine Blood Collections | - Venipuncture procedures - Equipment selection and use - Order of draw |
| Special Collections | - Non-routine specimen collection methods - Pediatric and geriatric considerations - Capillary puncture (fingerstick/heel stick) |
NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions:
Question #1
A phlebotomist uses a point-of-care instrument to perform a prothrombin time/INR test on a patient that results in a critical value. Which of the following type of medication should the phlebotomist expect to see on the patient's medication list?
A. Opioids
B. Anticoagulants
C. Statins
D. Antidiabetics
Question #2
A phlebotomist is preparing to perform a phlebotomy procedure on a hospitalized patient. Which of the following steps should the phlebotomist take for the initial introduction?
A. Turn the patient's bed lights on, greet the patient, and check the provider's prescription.
B. Knock on the door, greet the patient, and introduce themselves.
C. Enter the room quietly, inform the patient of the procedure, and confirm the patient's name.
D. Turn on the lights in the patient's room, introduce themselves, and check the patient's ID band.
Question #3
Which of the following agencies enforces workplace standards related to bloodborne pathogens?
A. DEA
B. FDA
C. CMS
D. OSHA
Question #4
Which of the following actions should the phlebotomist take when labelling inpatient specimens?
A. Ask the prescribing provider to pre-label the specimen collection container with patient information upon prescribing.
B. Have the patient write their demographic information on the specimen collection container prior to collection.
C. Place a computer-generated patient identification label on the lid of the specimen collection container upon processing.
D. Hand-label the specimen collection container with the information from the patient's wristband after collection.
Question #5
Which of the following laboratory departments performs a CBC and ESR?
A. Hematology
B. Serology
C. Microbiology
D. Chemistry
Solutions:
| Question #1 Correct Answer: B | Question #2 Correct Answer: B | Question #3 Correct Answer: D | Question #4 Correct Answer: D | Question #5 Correct Answer: A |



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