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SHRM Senior Certified Professional (SHRM-SCP) Sample Questions:
1. A new marketing manager is assigned a mentor by the human resources (HR) department. The mentor is a senior business partner of the company with many years of experience. They are meeting once a month, and the mentor prepares for the meetings by setting learning objectives and creating training material for the mentee. Why might this mentorship NOT be successful?
A) The mentor should be a peer and not a senior colleague.
B) Meetings should take place weekly.
C) The mentor should not be assigned by HR. but selected by the mentee.
D) Communication should be a two-way street and objectives set together.
2. The CHRO asks the HR manager to work together with the marketing manager on one aspect of the new recruiting website. The HR manager is from New York, direct, task- focused, and efficient. The marketing manager is from Peru, creative, relationship-oriented, and enthusiastic. They set up a meeting to discuss the project, but are both frustrated afterward. The HR manager feels like they did not make any progress and wasted time. The marketing manager is of fended by his harsh tone and feels like he does not like her. After a couple of meetings with no success but growing frustration on both sides, the HR manager seeks the advice of the CHRO. What should she do?
A) Explain to the HR manager that this behavior is unacceptable. In his position, he needs toshow more cultural sensitivity.
B) Break up the project. The HR manager and marketing manager will each work on oneaspect of the website without having to collaborate.
C) Sit in on their next meeting and mediate between the parties by having each of themexplain the others perspective.
D) Inform both parties that even though they are not friends, they are still expected to worktogether prof essionally and complete the assigned project.
3. A call center is looking to fill some of their open management positions. They receive a total of 250 applications, of which 100 are from female candidates. What is the yield ratio of female applicants to total applicants?
A) 40%
B) 25%
C) 60%
D) 20%
4. How would you approach the situation as a human resource representative?
A) Coach the supervisor to have a conversation with the employee privately.
B) Call the employee,s emergency contact on file, and inquire if something has changed withthe employee recently.
C) Require that the employee complete a drug test before any conversation occurs.
D) Pull the employee into a private conference room along with the supervisor. Explain thestrange behavior that you and the supervisor have witnessed, and ask for an explanation.
5. What is an advantage of a functional human resources (HR) structure?
A) Ensuring compliance and confidentiality
B) Accessibility of the HR department for employees
C) Alignment with organizational strategy
D) Consistency across the entire organization
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: D |



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