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Avaya 132-S-816.1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Installation & Initial Configuration | 25% | - Pre-installation planning and preparation - Software installation and setup - Integration configuration with Exchange Server - Network and connectivity setup |
| Topic 2: Messaging Features & Configuration | 25% | - User mailbox configuration - Auto-attendant and call routing - Voicemail and unified messaging setup - Message delivery and storage settings |
| Topic 3: Maintenance, Troubleshooting & Support | 20% | - System monitoring and health checks - Backup and restore procedures - Software updates and patches - Common issues and resolution |
| Topic 4: Security & Administration | 10% | - Security best practices - Access control and permissions - System administration tasks |
| Topic 5: System Architecture & Environment | 20% | - Server and software requirements - Integration with Microsoft Exchange environment - Modular Messaging architecture overview |
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