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Avaya 3306 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Avaya Contact Recording Overview | - System deployment concepts
|
| Topic 2: Administration and Maintenance | - Monitoring and troubleshooting
|
| Topic 3: Installation and Implementation | - System setup
|
| Topic 4: Quality Monitoring Features | - Evaluation workflows
|
Avaya Contact Recording and Avaya Quality Monitoring Implementation and Maintenance Sample Questions:
Question 1
Which role provides user access to edit the General Setup > Contact Interface Page, in the Avaya Contact Recorder client?
A. May authorize logins
B. Restricted Admin
C. System Admin
D. May replay
Question 2
When an Avaya Contact Recording server is installed with more than one Network Interface Card (NIC), what should be set to indicate which NIC to use for Audio and screen content streams?
A. General Setup > Recorder > IP address on this server to use for recordings
B. General Setup > Recorder URL(s) of external port(s) to connect to
C. General Setup > Recorder > Key Management Server
D. General Setup > Recorder > Replay Server(s)
Question 3
When deciding on the setup of Avaya Contact Recorder you need to choose between
G.729 and G.711 as codecs.
What are implications of recording calls using G.711 rather than G.729? (Choose two.)
A. The quality will be a little lower for bulk recording, but a little better for Quality Monitoring.
B. Several times more bandwidth will be needed between the recorder and secure.
C. The storage space requirements for Quality Monitoring will be different from bulk recording.
D. Bulk recording capacity of a given server will be about halved.
Question 4
The license Avaya Contact Recording a three digit code is needed. What is this code called, and where can it be found?
A. License Generation key; System > License
B. Avaya CR License Code; Recorder Status > Ports
C. License Generation key; generation Setup > Recorder
D. Avaya CR License Code; System > License
Question 5
A customer has installed two Network Interface Cards (NICs) on an Avaya Contact Recording server, and they are unable to capture Real-time Transport protocol (RTP) packets.
What are three possible reasons they are encountering this problem? (Choose three)
A. The wrong NIC has been selected to use for RTP.
B. Both NICs belong to the same subnet, and are on a different subnet than CLAN/H323, and AES IP address defined.
C. There is no network path between both NICs and the recorded IP phones.
D. There is no network path between the Avaya Aura@ Communication Manager Media resources and the NIC on the Avaya Contact Recording server to use for RTP.
Solutions:
| Question 1 Answer: C | Question 2 Answer: A | Question 3 Answer: B,D | Question 4 Answer: A | Question 5 Answer: A,B,C |



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