Cisco 500-445

Exam Code: 500-445

Exam Name: Implementing Cisco Contact Center Enterprise Chat and Email

Updated: Sep 11, 2026

Q & A: 58 Questions and Answers

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About Cisco 500-445 Exam Braindumps

Cisco 500-445 Exam Syllabus Topics:

Topic	Details
Topic 1	Describe Chat Entry Points ECE Chat Administration
Topic 2	Describe ECE Report types Troubleshoot ECE ECE Deployment
Topic 3	Prepare PCCE for ECE and Integration Explain ECE Installation process
Topic 4	Explain Agent Single Sign-on for ECE ECE Features and Troubleshooting
Topic 5	Describe Enterprise Chat and Email Components and Deployment Model Define ECE Best Practices
Topic 6	ECE Administration and Configuration Explain ECE Queues Configure ECE

Reference: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/implementing-cisco-contact-center-enterprise-chat-and-email-ccece.html

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