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Cisco 642-832 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Network Services and Infrastructure Issues | - DHCP and DNS connectivity problems - Device management and access issues |
| Topic 2: End-to-End Network Troubleshooting Methodology | - Identifying root cause using Cisco tools and commands - Systematic troubleshooting approaches |
| Topic 3: Troubleshooting VLAN and Switching Issues | - Trunking and inter-VLAN routing issues - Spanning Tree Protocol (STP) troubleshooting - VLAN configuration and connectivity problems |
| Topic 4: Layer 2 and Layer 3 Connectivity Troubleshooting | - Routing protocol issues (OSPF, EIGRP) - EtherChannel configuration and faults |
Cisco Troubleshooting and Maintaining Cisco IP Switched Networks (TSHOOT) Sample Questions:
Question 1
Topic 3, Ticket 1 : Switch Port Trunk
Topology Overview (Actual Troubleshooting lab design is for below network design)
Client Should have IP 10.2.1.3
EIGRP 100 is running between switch DSW1 & DSW2
OSPF (Process ID 1) is running between R1, R2, R3, R4
Network of OSPF is redistributed in EIGRP
BGP 65001 is configured on R1 with Webserver cloud AS 65002
HSRP is running between DSW1 & DSW2 Switches
The company has created the test bed shown in the layer 2 and layer 3 topology exhibits.
This network consists of four routers, two layer 3 switches and two layer 2 switches.
In the IPv4 layer 3 topology, R1, R2, R3, and R4 are running OSPF with an OSPF process number 1.
DSW1, DSW2 and R4 are running EIGRP with an AS of 10. Redistribution is enabled where necessary.
R1 is running a BGP AS with a number of 65001. This AS has an eBGP connection to AS 65002 in the
ISP's network. Because the company's address space is in the private range.
R1 is also providing NAT translations between the inside (10.1.0.0/16 & 10.2.0.0/16) networks and outside
(209.65.0.0/24) network.
ASW1 and ASW2 are layer 2 switches.
NTP is enabled on all devices with 209.65.200.226 serving as the master clock source.
The client workstations receive their IP address and default gateway via R4's DHCP server.
The default gateway address of 10.2.1.254 is the IP address of HSRP group 10 which is running on DSW1
and DSW2.
In the IPv6 layer 3 topology R1, R2, and R3 are running OSPFv3 with an OSPF process number 6.
DSW1, DSW2 and R4 are running RIPng process name RIP_ZONE.
The two IPv6 routing domains, OSPF 6 and RIPng are connected via GRE tunnel running over the
underlying IPv4 OSPF domain. Redistrution is enabled where necessary.
Recently the implementation group has been using the test bed to do a `proof-of-concept' on several
implementations. This involved changing the configuration on one or more of the devices. You will be
presented with a series of trouble tickets related to issues introduced during these configurations.
Note: Although trouble tickets have many similar fault indications, each ticket has its own issue and
solution.
Each ticket has 3 sub questions that need to be answered & topology remains same.
Question-1 Fault is found on which device,
Question-2 Fault condition is related to,
Question-3 What exact problem is seen & what needs to be done for solution
Client is unable to ping IP 209.65.200.241
Question 2
The implementations group has been using the test bed to do a `proof-of-concept' that requires both Client 1 and Client 2 to access the WEB Server at 209.65.200.241. After several changes to the network addressing, routing scheme, DHCP services, NTP services, layer 2 connectivity, FHRP services, and device security, a trouble ticket has been opened indicating that Client 1 cannot ping the 209.65.200.241 address.
Use the supported commands to isolated the cause of this fault and answer the following questions.
The fault condition is related to which technology?
Client is unable to ping IP 209.65.200.241
A. NTP
B. IPv4 Route Redistribution
C. IPv4 OSPF Routing
D. IPv6 RIP Routing
E. IPv4 EIGRP Routing
F. IPv4 layer 3 security
G. IPv6 OSPF Routing
H. IPv4 and IPv6 Interoperability
I. IP DHCP Server
Question 3
The implementations group has been using the test bed to do a `proof-of-concept' that requires both Client 1 and Client 2 to access the WEB Server at 209.65.200.241. After several changes to the network addressing, routing scheme, DHCP services, NTP services, layer 2 connectivity, FHRP services, and device security, a trouble ticket has been opened indicating that Client 1 cannot ping the 209.65.200.241 address.
Use the supported commands to isolated the cause of this fault and answer the following questions.
What is the solution to the fault condition?
A. Under the BGP process, bgp confederation identifier 65001command.
B. Under the BGP process, delete the neighbor 209.56.200.226 remote-as 65002 command and enter the neighbor 209.65.200.226 remote-as 65002 command.
C. Deleted the current BGP process and reenter all of the command using 65002 as the AS number.
D. Under the BGP process, enter the bgp redistribute-internal command.
Question 4
The implementations group has been using the test bed to do a `proof-of-concept' that requires both Client
1 and Client 2 to access the WEB Server at 209.65.200.241. After several changes to the network
addressing, routing schemes, DHCP services, NTP services, layer 2 connectivity, FHRP services, and
device security, a trouble ticket has been opened indicating that Client 1 cannot ping the 209.65.200.241
address.
Use the supported commands to isolated the cause of this fault and answer the following questions.
On which device is the fault condition located?
A. R1
B. R4
C. R2
D. R3
E. ASW1
F. DSW2
G. DSW1
Question 5
The implementations group has been using the test bed to do a `proof-of-concept' that requires both Client 1 and Client 2 to access the WEB Server at 209.65.200.241. After several changes to the network addressing, routing schemes, DHCP services, NTP services, layer 2 connectivity, FHRP services, and device security, a trouble ticket has been opened indicating that Client 1 cannot ping the 209.65.200.241 address.
Use the supported commands to isolate the cause of this fault and answer the following question.
On which device is the fault condition located?

A. ASW2
B. R1
C. R4
D. R2
E. R3
F. ASW1
G. DSW2
H. DSW1
Solutions:
| Question 1 Answer: Only visible for members | Question 2 Answer: E | Question 3 Answer: B | Question 4 Answer: A | Question 5 Answer: C |



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