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Avaya 72201X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Troubleshooting and Maintenance | - System monitoring and performance analysis - Fault isolation and diagnostic tools |
| Topic 2: Avaya Aura Core Architecture | - Core services and communication flows - System architecture and components overview |
| Topic 3: System Manager | - System configuration and management - Security and user provisioning |
| Topic 4: Messaging and Unified Communications | - Voicemail and messaging integration - UC application integration concepts |
| Topic 5: Session Manager | - SIP routing and session handling - Integration with enterprise telephony services |
| Topic 6: Communication Manager | - Call routing and feature configuration - User administration and endpoints |
Avaya Aura® Core Components Support Certified Sample Questions:
Question #1
When submitting a package of information to Avaya Support for a case, which file format is used for a trace taken using Wireshark?
A. None of the above
B. pcapng
C. gif
D. zip
E. wshark
Question #2
Which Communication Manager command can be used to verify the network region in use by a particular endpoint?
A. display system-parameters ip-option
B. list usage extension
C. status endpoint
D. display ip-network-region
E. status station
Question #3
Avaya Subscription event packages are used to subscribe to real-time event notifications. Which three of the following are Avaya Subscription event packages?
A. avaya-ldap-feature-status
B. avaya-ccs-profile
C. avaya-ua-service-state
D. avaya-trunk-status
E. avaya-dialog-state
F. avaya-cm-feature-status
Question #4
Which screen in the Avaya Aura Media Server will display the Media Server service status and Operational State?
A. System Manager Dashboard
B. Cluster Status
C. Server Status
D. Monitoring
E. Element Status
Question #5
Which critical Avaya Aura Communication Manager (CM) information can be obtained from the ECS log located in the /var/log/ecs directory? (Choose all that apply.)
A. A log of system restarts
B. Denial events
C. Licensing status
D. Status of System Manager
E. Capacity and certificate status
F. Alarms and errors
Solutions:
| Question #1 Answer: B | Question #2 Answer: E | Question #3 Answer: A,B,F | Question #4 Answer: E | Question #5 Answer: A,F |



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