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Nortel 920-172 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Installation and Configuration | - System setup and initialization - Toolkit installation procedures |
| Troubleshooting and Maintenance | - System recovery procedures - Fault detection and diagnostics |
| NCSS Communication Control Toolkit Overview | - Communication control principles - System architecture and components |
| Integration and Advanced Features | - Telephony integration concepts - Network control features |
| Operations and Administration | - User and service administration - System management tools |
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