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Nortel 920-341 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Installation & Initial Setup | 20% | - Software installation procedures - System initialization and configuration - License management |
| System Overview & Architecture | 20% | - SCS Release 3.0 components - Hardware and software architecture - System capabilities and limitations |
| Maintenance & Troubleshooting | 15% | - System monitoring and diagnostics - Backup and restore procedures - Common issues and resolution |
| Basic Configuration | 25% | - Network configuration - User and station setup - Dial plan configuration |
| Feature Configuration | 20% | - System security settings - Call routing and management - Voice services and features |
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