Exam AZ-720: Troubleshooting Microsoft Azure Connectivity
Candidates for this exam should have experience with networking and with hybrid environments, including knowledge of routing, permissions, and account limits. They must be able to use available tools to diagnose issues related to business continuity, hybrid environments, Infrastructure as a Service (IaaS), Platform as a Service (PaaS), access control, networking, and virtual machines connectivity.
Passing score: 700. Learn more about exam scores.
Part of the requirements for: Microsoft Certified: Azure Support Engineer for Connectivity Specialty
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Skills measured
- Troubleshoot hybrid and cloud connectivity issues (20–25%)
- Troubleshoot VM connectivity issues (5–10%)
- Troubleshoot business continuity issues (5–10%)
- Troubleshoot authentication and access control issues (15–20%)
- Troubleshoot Platform as a Service issues (5–10%)
- Troubleshoot networks (25–30%)
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/az-720
Microsoft AZ-720 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshoot authentication and access control issues | 15–20% | - Troubleshoot RBAC and authorization - Troubleshoot application proxy and conditional access - Troubleshoot Microsoft Entra ID integration
|
| Topic 2: Troubleshoot hybrid and cloud connectivity issues | 20–25% | - Troubleshoot VPN Gateway connectivity
|
| Topic 3: Troubleshoot PaaS connectivity issues | 5–10% | - Troubleshoot Azure App Service connectivity - Troubleshoot Azure Storage access issues - Troubleshoot Azure SQL Database connectivity |
| Topic 4: Troubleshoot network issues | 25–30% | - Use Network Watcher and monitoring tools - Troubleshoot NSG and ASG configuration - Troubleshoot routing and DNS resolution - Troubleshoot Azure Firewall and WAF |
| Topic 5: Troubleshoot VM connectivity issues | 5–10% | - Troubleshoot load balancer and public IP access - Troubleshoot Bastion and serial console - Troubleshoot NIC and IP configuration |
| Topic 6: Troubleshoot business continuity issues | 5–10% | - Troubleshoot recovery issues
|



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