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SAP C-C4H410-01 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Sales Cloud Overview & Scoping | - Business process scenarios - Functional capabilities of SAP Sales Cloud |
| Sales Planning & Forecasting | - Sales target planning dimensions - Forecasting based on opportunity attributes |
| Reporting & Analytics | - Analytics work center design - Dashboards and key figures |
| Lead & Opportunity Management | - Lead processing and lifecycle - Opportunity creation and qualification |
| Account and Contact Management | - Contact assignment and relationship handling - Account hierarchy and master data |
| Integration & Data Migration | - Data migration templates and mapping - Integration with backend systems |
| Quotations and Order Management | - Order management basics - Sales quote processing |
| Fine Tuning & Administration | - Business roles and access control - Workflow and rules for automation |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
1. Which of the following initial tasks are required to configure SAP Hybros Cloud for Customer?
There are 2 correct answers to this question.
Response:
A) Define the territory structure
B) Define the organizational structure
C) Set up scoping and fine tuning
D) Define the business roles
2. You need to assign one contact to multiple accounts. How do you create this contact in SAP Hybris Cloud for Customer?
Please choose the correct answer.
Response:
A) You create the contact master record only and add it to the account hierarchy.
B) You create the contact for the first account and add the same contact to the second account.
C) You create different contacts for each account.
D) You merge both accounts and create the contact record for that account.
3. For which of the following business objects is external pricing supported?
There are 2 correct answers to this question.
Response:
A) Activites
B) Orders
C) Leads
D) Quotes
4. Restriction rules can be assigned to work center views within a business role if they're based on which of the following authorization elements?
Please choose the correct answer.
Response:
A) Access Restriction
B) Access Rights
C) Access Control
D) Access Context
5. Which dropdown lists in the Product facet can you use to add products to a sales order?
There are 3 correct answers to this question.
Response:
A) Promotions
B) Opportunities
C) Product list
D) Past order
E) Quotes
Solutions:
| Question # 1 Answer: B,C | Question # 2 Answer: B | Question # 3 Answer: B,D | Question # 4 Answer: D | Question # 5 Answer: A,C,D |



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