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IBM C2070-586 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Testing and Deploying a Case Solution | 8% | - Exporting and importing solutions - Testing procedures and validation - Deployment tools and processes |
| Topic 2: Extending Case Manager Solutions | 14% | - Custom widgets and user interfaces - Forms and external data services - Integration with IBM BPM and FileNet P8 - REST API usage and customization |
| Topic 3: Security and Administration | 9% | - Role-based security model - User and group management - Monitoring and maintenance |
| Topic 4: Designing a Case Solution | 39% | - Security and access control configuration - Case relationships and data integration - Tasks, steps, roles and inbaskets - Case types, properties and document classes - Business rules and page design |
| Topic 5: Migrating Solutions to Production | 9% | - Deployment Manager and Administration Client - Post-migration verification - Migration requirements and planning |
| Topic 6: Planning, Architecture, Installation and Configuration | 21% | - Integrated components and licensing - Development vs production environments - System requirements and prerequisites - Installation and configuration procedures - IBM Case Manager architecture overview |
| Topic 7: Business Metrics and Analytics | 9% | - Cognos Real-time Monitoring - Case Analyzer configuration - Content Analytics integration |
IBM Certified Solution Designer - Case Manager v5.1 Sample Questions:
Question 1
What is a reason to use IBM BPM within the context of an ICM Solution?
A. To provide web service choreography for transactions among applications.
B. To provide messaging integration via case properties.
C. To provide document management capabilities within ICM.
D. To provide an integration to Lotus Forms.
Question 2
What is the recommended way to add a Work Detail page?
A. Add the page in Case Builder by duplicating another page.
B. Add the page in Case Client and customize with new functionality.
C. Create the new page in Case Manager client and then associate it in Case Builder.
D. Create the new page in Case Manager client by duplicating a page and then associate it in Case Builder.
Question 3
What states does a case have?
A. New, Working, Initializing, Complete, and Failed
B. New, Initializing, Working, Complete, Failed, and Archived
C. New, Waiting, In Progess, Complete, Filed, and Archived
D. New, Waiting, In Progess, Complete, and Failed
Question 4
A custom widget or Javascript adapter will use the logged in username as a filter value to be applied on the Inbasket in the Work page. To get the current logged in user (username) in the Case Client, which API should be used?
A. CE_Operations
B. Process Engine REST API (P8BPMREST)
C. IBM Case Manager REST API (CASEREST)
D. IBM Content Management Interoperability Services (CMIS) for FileNet Content Engine
Question 5
What is the web-based Content Analytics application that helps with rapid insights detection?
A. Case Manager Client
B. Text Miner application
C. Cognos RTM
D. Case Management Administration Client
Solutions:
| Question 1 Answer: A | Question 2 Answer: D | Question 3 Answer: A | Question 4 Answer: B | Question 5 Answer: B |
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