PDF Version DemoWhat is the exam cost of CIS-HR Exam
The exam cost is 49 USD. To sign up for the CIS-HR exam, you need to log in to the ServiceNow Partner Network
CIS-HR Certification Application Process
Please note that you must have at least 3 years of professional experience in the IT industry to be eligible to apply. ServiceNow will validate your Professional Experience History upon submission of your application. The Business Continuity exam is worth 10 percent of the total CIS-HR certificate. This exam a candidate's knowledge and skills related to Business Continuity activities. The job roles that are supported by this certification include the following:
The Change Management exam is worth 20 percent of the total CIS-HR certificate. This exam a candidate's knowledge and skills related to Change Management activities. The job roles that are supported by this certification include the following: The Service Delivery exam is worth 30 percent of the total CIS-HR certificate. This exam a candidate's knowledge and skills related to Service Delivery activities. The job roles that are supported by this certification include the following: The Knowledge Management exam is worth 20 percent of the total CIS-HR certificate. This exam a candidate's knowledge and skills related to Knowledge Management activities.
Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-hr-blueprint.pdf
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ServiceNow CIS-HR Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Core Configuration | 30% | - HR Document Generation - HR Service Administration - HR Service Catalog Configuration - Virtual Agent for HR |
| Topic 2: HR Case Management | 25% | - HR Case Lifecycle - Case Templates and Quick Actions - HR Case Creation and Assignment - HR Case Metrics and Reporting |
| Topic 3: Designer Integration | 25% | - Integration with HCM Systems - Employee Readiness using Workforce Dimensions - Configurable Workspace Integration |
| Topic 4: Employee Record Management | 20% | - Employee Data Model - Employee Documents and Signatures - Employee Service Center - Onboarding/Offboarding Processes |
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