ISQI CTFL-UT

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ISQI CTFL-UT Exam Syllabus Topics:

ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:

Question #1
Which of the following is a principal task of the usability tester role?

A. Discuss findings from usability test
B. Define testing tasks
C. Communicate with test participant
D. Perform pre-session briefing of participants

Question #2
You're defining usability test tasks for a web shop for mobile phones and smartphones. Finding out whether users are able to place an order easily has been identified as the main goal of the usability test.
Which of the following is a reasonable task definition to include in the test?

A. Your phone broke and you're looking for a new smartphone. Your budget is 200$ and it should have an infrared sensor as you like to operate your home entertainment system with it. Find a suited smartphone and order it!
B. Put the first phone you find in your shopping cart!
C. Enter the item number "1469483" in the search box and click "OK". Put the first item in the cart by clicking "add to bag". Then, click on "checkout" in order to start the order process. After that, fill in the form and click on "submit".
D. Which mobile operating system do you prefer?

Question #3
What is a usability test task?

A. A usability test execution activity specified by the moderator that needs to be accomplished by a usability test participant within a given period of time
B. A test session in usability testing in which a usability test participant is executing tests, moderated by a moderator and observed by a number of observers
C. A document specifying a sequence of actions for the execution of a usability test. It is used by the moderator to keep track of briefing and pre-session interview questions, usability test tasks, and post- session interview questions
D. A process through which information about the usability of a system is gathered in order to improve the system (known as formative evaluation) or to assess the merit or worth of a system (known as summative evaluation)

Question #4
Which of the following are common mistakes made in usability testing?
i. The user is too active
ii. Critical results are ignored
iii. No observers involved
iv. Scheduling too late
v. Incorrect focus

A. ii, iv & v are true, i & iii are false
B. i, ii & iii are true, iv & v are false
C. i & iii are true, ii, iv & v are false
D. ii & iv are true, i, iii & v are false

Solutions: