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Infosys DRETREPOSIC2206 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Sales and Customer Management | - Sales KPIs (sales/sqft, per employee metrics) - Customer service and satisfaction |
| Topic 2: Retail Store Operations Fundamentals | - Store organization and roles - Store performance management |
| Topic 3: Point of Sale (POS) Systems | - Returns and exchanges - POS transaction processing |
| Topic 4: Retail Technology & Store Systems | - RFID and inventory tracking systems - Self-checkout and automation tools |
| Topic 5: Store Compliance & Security | - Store security systems and surveillance - Loss prevention and compliance |
| Topic 6: Inventory Management | - Stock receipt and verification - Shrinkage and inventory control - Stock adjustment and movement |
Infosys AS-DRETREPOSIC2206-RETL Store Management Mod Sample Questions:
1. Which statement best describes Periodic inventory count in a store:
A) None of the above
B) Store inventory is counted collectively and matched with system stock
C) Store inventory is counted one section or department at a time
D) Store inventory is counted in a cyclical manner
2. Which of the following correctly signifies the order in which various activities related to workforce management would be performed in a store?
A) None of the above
B) Scheduling, Forecasting, Recruiting, Training
C) Forecasting, Recruiting, Training, Scheduling
D) Forecasting, Training Recruiting, Scheduling
3. Store resources includes
A) People
B) retail space
C) inventory
D) All the above
4. Correct scheduling of sales associates is required in order to:
A) All of the above
B) Avoid unfilled labor demand
C) Avoid mismatch between number of associates and shifts
D) Avoid associate attrition
5. Primary functions of a POS system are
A) Sales
B) Payment & cash returns
C) Goods return and exchanges
D) All the above
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: A | Question # 5 Answer: A |
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