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HP HP2-B85 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Supplies and Consumables | - Cost efficiency
|
| Topic 2: Customer Needs and Sales Fundamentals | - Value-based selling approach
|
| Topic 3: HP Imaging and Printing Portfolio Fundamentals | - Overview of HP printing solutions
|
| Topic 4: HP Services and Solutions Overview | - Security and sustainability
|
HP Imaging and Printing Sales Fundamentals Sample Questions:
1. How do HP Edgeline technology printheads work in Edgeline MFPs?
A) They remain stationary.
B) They consume less toner.
C) They work with PhotoREt III.
D) They move with the paper.
2. Which technology leads to faster first-page-out times on HP LaserJet devices?
A) HP Web Jetadmin
B) HP Instant-on Fuser
C) HP ColorSphere toner
D) HP Edgeline technology
3. Which statement is correct?
A) HP produces All-in-One LaserJet cartridges because they are easy to use and provide consistently high print quality.
B) HP offers a mix of new and refilled cartridges to give customers the choice between high quality and lower prices.
C) HP only produces printers with refillable, modular toner systems to provide lowest cost per page (cpp).
D) Third-party refilled and remanufactured cartridges are all produced in the same HP manufacturing plant.
4. What is the benefit of original HP All-in-One LaserJet cartridges?
A) They are easy to use and install.
B) They are designed to be refilled.
C) The ink in the cartridge cannot dry up.
D) They are manageable via HP Web Jetadmin.
5. What is a key reason that HP monochrome LaserJet print quality is better than that of competitive products?
A) higher fuser temperatures
B) HP ColorSphere toner
C) smoothest gray ramp
D) HP Scalable Print technology
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: C |
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