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HP HP2-H29 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Retail Environment and Customer Requirements | - Retail industry workflows and operational needs - Customer pain points in point-of-sale deployments |
| Support, Maintenance, and Lifecycle Management | - Warranty and service offerings - Lifecycle management of POS solutions |
| HP Retail Point of Sale Portfolio Overview | - HP POS hardware components (terminals, printers, peripherals) - HP retail solution positioning and value proposition |
| Deployment and Integration Considerations | - System integration and compatibility considerations - Implementation and rollout best practices |
| Solution Selling and Positioning | - Mapping HP POS solutions to customer scenarios - Competitive differentiation in retail POS market |
HP Selling HP Retail Point of Sale Solutions - Sample Questions:
Question #1
What is the warranty period for an HP POS solution?
A. 7 years
B. 10 years
C. 3 years
D. 5 years
Question #2
What do 74% of retailers believe will become business critical?
A. differentiated customer experience across channels
B. globalization, consolidation, and format building
C. increasing operational efficiency and optimized technology
D. a more engaging in-store customer experience
Question #3
Which technology do HP mobile point of sale solutions leverage to help provide a more personalized service to retail customers?
A. tablets
B. desktop PCs
C. interactive kiosks
D. notebooks
Question #4
Which capability does WES 7 OS provide?
A. Integrated interactive multi-touch
B. Thin bezels
C. Single-channel content capability
D. Space savings
Question #5
How many years does the standard warranty period last for HP retail peripherals, such as HP Pole Displays?
A. 1
B. 10
C. 3
D. 5
Solutions:
| Question #1 Correct Answer: C | Question #2 Correct Answer: D | Question #3 Correct Answer: A | Question #4 Correct Answer: A | Question #5 Correct Answer: C |
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