HP HP2-N31

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HP HP2-N31 Exam Syllabus Topics:

HP Selling HP BSM Solutions Sample Questions:

Question 1

Which business challenge does BSM Solution address by improving service alignment with business objectives?

A. maintaining and monitoring the quality of services
B. incident ticket management
C. service desk management
D. performance test management

Question 2

Which capabilities of the BSM Application Performance Management solution help customers achieve their goals? (Select two.)

A. cross-domain event tracking and management capability
B. reduced costs through tool consolidation
C. business process testing and reporting
D. real user monitoring
E. end-to-end business process monitoring

Question 3

From a BSM perspective, which qualifying question would you ask the VP of Operations regarding the consequences of having separate event monitoring tools?

A. Do you know when an application or service will be ready for deployment into the production environment?
B. Are you able to monitor native iPhone Mobile applications end-to-end?
C. Does duplication of error tracking efforts slow the time to resolve problems?
D. How are you tracking financial expenses in a siloed infrastructure?

Question 4

Which statement best links a customer problem to a solution capability for Application Performance Management?

A. Problem: the inability to capture the end-user experience Solution: Real user Monitor (RUM)
B. Problem; how to determine which events matter and which are just "noise" Solution: Operations Manager (i)
C. Problem: too much lost productivity and time chasing network issues Solution: Network Automation (NA)
D. Problem: the inability to capture and consolidate infrastructure and application events in real-time Solution: HP Run-time Service Model (RTSM)

Question 5

Which HP value statement will resonate with the persona involved in Network Management?

A. Our Network Management solution optimizes and consolidates tools with ability to manage most complex heterogeneous environments from a single solution.
B. Our Network Management solution guarantees an error-free, heterogeneous application that spans network silos.
C. Our Network Management solution provides end-to-end transaction and service-level management through proactive end-user monitoring.
D. Our Network Management solution reduces downtime and mean time to repair (MTTR) through root-cause analysis that maintains accuracy for dynamic networks.

Solutions: