Peoplecert ITIL-4-HVIT

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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:

Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions:

Question #1

An organization decomposes a monolithic application into independently deployable components with well-defined interfaces.
Which benefit is MOST relevant to high-velocity IT?

A. Suppliers can be managed without contracts
B. Governance requirements no longer apply
C. Components can be changed and released independently
D. Monitoring becomes unnecessary

Question #2

A financial services organization wants to adopt continuous delivery, but regulators require evidence that high-risk changes receive additional scrutiny before release.
Which is the BEST way to support both rapid delivery and regulatory expectations?

A. Delay all releases until a monthly governance meeting
B. Use change models with different controls based on risk
C. Reject continuous delivery for all regulated services
D. Apply the same approval path to every change

Question #3

An organization has identified a workaround for dealing with a recurring incident. As this workaround involves a sequence of manual steps, the incident is still causing more impact than is acceptable.
Which should the 'problem management' practice MOST LIKELY recommend to minimize business disruption?

A. Use AI Ops to detect the incident more quickly
B. Use ChatOps to escalate the incident more quickly
C. Automate the workaround and deliver via self-help
D. Categorize the permanent fix as high-risk technical debt

Question #4

An organization has a backlog of changes to improve the existing and to introduce the new IT services. All changes cannot be implemented simultaneously. The IT team needs to identify changes that should be implemented first to support business goals and priorities.
Which practice will MOST help the IT team to achieve this?

A. Service validation and testing
B. Service design
C. Deployment management
D. Relationship management

Question #5

Members of a busy team are frustrated because they often do not have enough time to fully understand what they are doing. They also suspect there is duplication of effort among them. The team has a new manager.
Which is the BEST action for the team's manager to take?

A. Invest in value stream mapping tools to document workflows
B. Ask the team members to fully document their concerns
C. Create a continual improvement register to record suggestions
D. Observe the work and ask questions to see what really happens

Solutions: