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Salesforce Interaction-Studio-Accredited-Professional Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Setup and Administration | 20% | - User roles and permissions - Account and workspace configuration - Compliance and data governance |
| Topic 2: Data Integration and Management | 25% | - Integration with Salesforce and Marketing Cloud - Sitemap configuration - Data sources and identity resolution |
| Topic 3: Journey Design, Activation and Analytics | 15% | - Customer journey design - Reporting, analytics and optimization - Campaign activation and delivery |
| Topic 4: Interaction Studio Fundamentals | 20% | - Solution overview and architecture - Core capabilities and use cases - Platform navigation and interface |
| Topic 5: Audience Segmentation and Personalization | 20% | - Rule-based and Einstein-powered decisioning - Content creation and personalization rules - Audience builder and segmentation logic |
Salesforce Interaction Studio Accredited Professional Sample Questions:
Question 1
ETL feeds must follow explicit specifications and requires which type of file format?
A. JSON
B. Binary
C. TextDocs
D. CSV
Question 2
Which feature allows a business user to overlay campaign creation and editing directly on their website?
A. Javascript Beacon
B. Visual Editor
C. Web SDK
D. Web Extension
Question 3
What two features of interaction studio can be used in an open-time email campaign?
A. Attribute
B. Promotion
C. Recipe
D. Survey
Question 4
What are IS machine learning powered algorithms called?
A. Einstein Decisions
B. Machine Learning Tools
C. Einstein Recipe
D. Data Science Workbends
Question 5
When does site mapping happen during the implementation process?
A. At the end after everything is defined in the system
B. At the beginning of the build phase since it is the basis for the rest of the implementation
C. In the middle after certain components like the catalog have been populated
D. It can happen at any point since it is unrelated to the rest of the implementation
Solutions:
| Question 1 Answer: D | Question 2 Answer: C | Question 3 Answer: B,C | Question 4 Answer: C | Question 5 Answer: C |
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