PDF Version DemoFor more info read reference:
Universal Resource Scheduling in Microsoft Dynamics 365 for Field Service Manage scheduling options in Dynamics 365 for Field Service
In recent years, more and more people choose to take Microsoft MB-240 certification exam. Because the exam can help you get the Microsoft certificate which is an important basis for measuring your IT skills. With the Microsoft certificate, you can get a better life.
At ITexamGuide, we will offer you the most accurate and latest MB-240 exam materials. When you are prepared for MB-240 exam, these exam questions and answers on ITexamGuide.com is absolutely your best assistant. With our Microsoft study materials, you will be able to pass Microsoft MB-240 exam on your first attempt. Also you don't need to spend lots of time on studying other reference books, and you just need to take 20-30 hours to grasp our exam materials well.
ITexamGuide is a website that includes many IT exam materials. Our PDF version & Software version exam questions and answers that are written by experienced IT experts are good in quality and reasonable price, and many customers have been well received. The hit rate is up to 99.9%. Guarantee you pass your MB-240 exam. And the test engine on ITexamGuide.com will give you simulate the real exam environment. Then, you can deal with the MB-240 exam with ease.
In our sincerity, for each client with high-quality treatment services every transaction. After you purchase MB-240 exam materials, we will provide you with one year free update. In order to make the candidates satisfied, our IT experts work hard to get the latest exam materials. We also will check the updates at any time every day. If the materials updated, we will automatically send the latest to your mailbox.
Before you buy, you can try our free demo and download free samples for MB-240 exam. If you are satisfied, then you can go ahead and purchase the full MB-240 exam questions and answers.
100% money back guarantee - if you fail your exam, we will give you full refund. You just need to send the scanning copy of your examination report card to us. After confirming, we will quickly refund your money.
And just two steps to complete your order. Then we will send your products to your valid mailbox. After receiving it, you can download the attachment and use the materials.
Skills Tested in Microsoft MB-240 Exam
According to the blueprint of this test, candidates will need to demonstrate the following skills if they want to pass MB-240 exam:
- Connected Field Service implementation
The final topic evaluates the candidates' knowledge of describing the use cases for the Internet of Things. Therefore, they should become familiar with identifying the situations when IoT can be used and describe each of its components. Also, they should know how to identify Dynamics 365 Field Service on Field Service Mobile application use cases. Another subtopic included here is dedicated to the implementation of Connected Field Service with IoT Hub. So, they should know how to manage IoT devices and security roles related to Dynamics 365 Connected Field Service.
- Work order dispatch and scheduling
Within this topic, the candidates' knowledge of managing scheduling options will be tested. Therefore, they should learn how to use Schedule Assistant and Board systems as well as configuring Quick Book features. Another subtopic included in this section focuses on implementing schedule boards. Thus, candidates should become skilled in identifying Booking Requirements features and use or know how to manually schedule work orders. Schedule Assistant implementation together with resource scheduling optimization is also tested in this chapter. The candidates should also demonstrate that they know how to configure Universal Resource scheduling. This means that they should become proficient in describing use cases for this system and restrict booking status values depending on the entity requirements.
- Work order management
Within this scope, the candidates will need to demonstrate their expertise in describing the lifecycle of a work order. Therefore, they should know how to configure work orders or booking status depending on the business context. Also, they should know how to manage and create work orders and be prepared for incident management. Managing and creating agreements is an additional topic included in this section. Overall, here, applicants will get to know more about functional locations, inspections, dashboards for field service metrics, incident kinds, automatic generation, invoices, and SLAs.
- Field service application configuration
This section asks candidates to demonstrate their expertise in configuring settings and service & product pricing. Thus, they should know how to configure and define resources and entities that meet business requirements. Also, the candidates should be able to properly define different service types and configure the minimum charge durations in addition to amounts. Another subtopic included here focuses on bookable resource management, mapping functionality enabling, and geocoding configuration. Finally, candidates' knowledge of integrating different tools with the Field Service environment will be tested as well. So, the examinees will need to show how skilled they are in using Power Automate flows and implement Dynamics 365 Remote Assist to be used with Dynamics 365 Field Service.
- Field service mobility management
This part includes topics dedicated to mobile app installation. Candidates will go through all configuration stages meaning that they will learn how to identify the requirements for the supported platforms. Also, they should be prepared to work offline and use the Field Service Mobile app for Dynamics 365 Remote Assistant and Connected Field Service. Another subtopic included in this section is dedicated to mobile app configuration. So, the candidates should know how to configure the steps and actions for Field Service Mobile management and application. Also, they should know how to configure sync filters and offline data, as well as customizing Mobile Offline capabilities.
- Purchasing and inventory management
Exam-takers will need to demonstrate that they know how to manage customer assets. Thus, they will know how to configure and create the right uses for customer assets together with configuring 3D asset models. Another category included in this section is dedicated to warehouse and inventory management. For example, candidates will know how to set up warehouses and inventory, view product inventory, as well as adjusting inventory levels. Another subtopic included in this domain focuses on product returns and purchasing management. Additionally, this sector is essential to ensure customer satisfaction. This means that the exam-takers should know how to create purchase orders and how to finalize returns and create the proper return merchandise authorization.
Reference: https://www.microsoft.com/en-us/learning/exam-mb-240.aspx
Microsoft MB-240 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Manage work orders and customer assets | 25–30% | - Manage work order products, services, and skills requirements - Manage customer assets, asset hierarchies, and service history - Create and manage work orders, work order types, and statuses - Process work order lifecycle: creation, assignment, completion, and closure |
| Schedule and dispatch work orders | 15–20% | - Configure scheduling parameters, booking statuses, and requirements - Configure and use resource scheduling optimization (RSO) - Manage bookings, resource availability, and conflicts - Use schedule board, schedule assistant, and resource optimization |
| Manage inventory and purchasing | 5–10% | - Configure inventory settings, warehouses, and product catalog - Process inventory transactions: receive, transfer, adjust, and consume - Manage purchasing, purchase orders, and vendor returns |
| Manage the Field Service mobile app | 5–10% | - Manage mobile user access, security, and synchronization - Install, configure, and deploy mobile app - Customize mobile forms, views, and offline capabilities |
| Implement Microsoft Power Platform | 5–10% | - Integrate with Power Apps, Power Automate, and Power BI - Extend functionality with customizations and solutions - Configure and use connected field service and IoT features |
| Configure field service applications | 20–25% | - Configure resources, resource types, and resource roles - Configure service agreements, booking rules, and settings - Configure core settings and administration areas - Configure incident types, service tasks, and products |
991 Customer Reviews
Quality and ValueITexamGuide Practice Exams are written to the highest standards of technical accuracy, using only certified subject matter experts and published authors for development - no all study materials.
Tested and ApprovedWe are committed to the process of vendor and third party approvals. We believe professionals and executives alike deserve the confidence of quality coverage these authorizations provide.
Easy to PassIf you prepare for the exams using our ITexamGuide testing engine, It is easy to succeed for all certifications in the first attempt. You don't have to deal with all dumps or any free torrent / rapidshare all stuff.
Try Before BuyITexamGuide offers free demo of each product. You can check out the interface, question quality and usability of our practice exams before you decide to buy.