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Pegasystems PEGAPCBA85V1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Mobility | 5% | - Mobile application configuration |
| Topic 2: Case Management | 38% | - Design case lifecycle, stages, and statuses - Child cases, wait steps, and exception handling - Service levels, goals, deadlines, and urgency - Assignment routing, approvals, and correspondence |
| Topic 3: Application Development | 9% | - Project scoping and estimation - Backlog management and iteration planning |
| Topic 4: Security | 2% | - Role-based access and user assignments |
| Topic 5: Pega Express Methodology & DCO | 12% | - Define personas, microjourneys, and user stories - Directly Capture Objectives (DCO) process - Four phases of Pega Express Delivery |
| Topic 6: Data and Integration | 18% | - Systems of record and integration requirements - Calculated values and validation rules - Data objects, relationships, and field types |
| Topic 7: User Experience | 9% | - Customize views, portals, and dashboards - Configure action sets and navigation |
| Topic 8: Reporting | 7% | - Use filters, columns, and data visualization - Create and configure business reports |
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