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Nortel 920-431 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Maintenance and Operations | - System monitoring and performance management - Software upgrades and patch management |
| Network Integration and Interoperability | - Integration with enterprise telephony systems - VoIP integration and signaling protocols |
| Installation and Deployment | - Initial system installation procedures - Configuration and provisioning of CS1000 services |
| System Troubleshooting | - Fault detection and diagnostics - Common installation and runtime issues |
| Communication Server 1000 Architecture | - Release 5.0 platform overview and features - System architecture and core components |
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