Apple 9L0-010

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Apple Macintosh Service Certification Sample Questions:

1. If the embedded battery with exposed cell packs from a MacBook Air (Late 2010) is dropped during service, it should always be replaced.

A) False
B) True

2. To isolate a video problem as hardware or software on a Mac, which of the following steps should you try FIRST?

A) Replace the built-in display.
B) Start up from a known-good startup volume.
C) Verify the hard disk with Disk First Aid.
D) Reinstall the appropriate Mac OS.

3. Which of the following is a valid precaution you should take when you begin working inside a MacBook Pro (13-inch, Mid 2010)?

A) Disconnect the main battery.
B) Disconnect the optical drive.
C) Reset the SMC.
D) Remove the hard drive.

4. Verifying that a computer functions properly after you repair it ensures that _____. SELECT THREE

A) the computer falls under service warranty
B) the original issue has been resolved
C) no new problems have been introduced during the repair
D) third-party software is working
E) the computer will continue to function after the repair

5. What converter allows MagSafe peripherals to be compatible with MagSafe 2 ports?

A) MagSafe
B) MagSave Universal
C) MagSafe 2
D) MagSafe-to-MagSafe 2

Solutions: