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IBM A2010-591 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Plan Implementation and Integration | 18% | - Outline installation and configuration steps - Address security and access control requirements - Identify integration points with existing systems |
| Define Key IT Service and Asset Management Products | 22% | - Describe integration capabilities between Tivoli products - Understand ITIL alignment with IBM solutions - Identify IBM Tivoli Service Delivery portfolio components |
| Understand Customer Requirements and Business Context | 20% | - Map requirements to solution capabilities - Identify stakeholders and use cases - Gather business and technical requirements |
| Create and Justify Solution Design Recommendations | 24% | - Recommend product licensing and deployment models - Design high-level architecture - Define scalability and performance considerations |
| Support and Troubleshooting Fundamentals | 16% | - Outline maintenance and upgrade procedures - Identify common issues and resolution paths - Understand logging and monitoring tools |
IBM Assess: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:
1. A customer wants to know about and manage the impact of changes to an individual server in their infrastructure. Which two products combined can provide the required functionality? (Choose two.)
A) IBM Tivoli Endpoint Manager
B) IBM Tivoli Application Dependency Discovery Manager
C) IBM Composite Application Manager
D) IBM Tivoli Asset Discovery for Distributed
E) IBM SmartCloud Control Desk
2. A customer has a third-party product that can easily roll out changes into their environment. Then they manually update their CMDB with the information from the release process. The CMDB update could be automated with information from which source?
A) the change process
B) the release tool
C) the discovery tool
D) the configuration process
3. A customer is planning to implement IBM SmartCloud Control Desk and IBM Tivoli Application Dependency Discovery Manager (TADDM). The solution will cover 5.000 end users and a data center with 600 servers running Windows, Linux, and UNIX operating systems. There will be 50 people in the IT department using the solution and one TADDM domain server scanning the whole environment.
Which statement is true if the customer wants to build three separate environments for development, test, and production?
A) The required licenses number does not change.
B) Only TADDM licenses are tripled.
C) The required number of all licenses is doubled because the development environment does not require separate licenses.
D) The required number of all licenses is tripled.
4. Why is the corporate vision and strategy important for a high level requirements document?
A) It provides an overview of the company's mission and market strategy which determines the IT asset and service management business requirements.
B) It provides an understanding of how current IT asset and service management processes support these requirements.
C) It provides a clear definition of the company goals, how they want to achieve these goals, and what is needed to achieve these goals which determines the IT asset and service management business requirements.
D) It provides company policies which determine the preferred vendors and influence the high level requirements for a IT asset and service management solution.
5. Which option will help a customer reduce the amount of time they currently spend in evaluating configuration item relationships with each change?
A) Impact Analysis; part of IBM Tivoli Application Dependency Discovery Manager
B) Impact Assessment, part of IBM Tivoli Application Dependency Discovery Manager
C) Impact Assessment; part of IBM SmartCloud Control Desk
D) Impact Analysis; part of IBM SmartCloud Control Desk
Solutions:
| Question # 1 Answer: B,E | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: C | Question # 5 Answer: D |



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