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IIC C130

C130

Exam Code: C130

Exam Name: Essential Skills for the Insurance Broker and Agent

Updated: Oct 13, 2026

Q & A: 79 Questions and Answers

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IIC C130 Exam Syllabus Topics:

SectionObjectives
Client Needs and Risk Assessment- Identifying client exposures and loss potential
- Information gathering and client interviewing
Insurance Fundamentals and Core Concepts- Types of risk and risk management
- Principles of insurance (risk, insurability, contracts)
Ethics, Legal Principles, and Professional Standards- Ethical conduct and regulatory expectations
- Duty of care and fiduciary responsibility
Insurance Intermediaries and Distribution- Agency relationships and authority
- Distribution systems (direct writer, independent brokerage, etc.)
- Role of agents and brokers
Insurance Products and Policy Basics- Policy structure and coverage concepts
- Property and liability insurance fundamentals

IIC Essential Skills for the Insurance Broker and Agent Sample Questions:

Question #1
Marsha, a broker, receives a call from a frustrated client regarding their increasing premium. How should she explain the increase to the client?

A. Premiums are determined by statistical predictions of past losses and they increase during a soft market.
B. Premiums are determined by statistical predictions of past losses and they increase during a hard market.
C. Premiums are determined by statistical predictions of future losses and they increase during a hard market.
D. Premiums are determined by statistical predictions of future losses and they increase during a soft market.


Question #2
John, a broker, has binding authority for comprehensive homeowners policies up to $200,000. On Saturday morning, a potential client calls John and advises that she is at the lawyer's office signing the purchasing documents for a $500,000 home and requires comprehensive homeowners coverage immediately. What action should John take?

A. State that he will try to arrange coverage with the insurer on Monday morning
B. Provide coverage on a named-perils basis
C. Issue a cover note providing a comprehensive homeowners policy with a policy limit of $500,000
D. Inspect the home and, if the risk is acceptable, issue a comprehensive homeowners policy with a limit of $500,000


Question #3
Which statement describes the reimbursement of voluntary medical payments under a personal liability policy?

A. The insured and the third party must live in the same household for there to be payment.
B. The third party will be reimbursed solely for direct damage to their property.
C. The insured is required to provide written proof and medical documentation.
D. The injured party is required to prove that their injuries occurred as a result of negligence.


Question #4
Jim owns a metal factory. Which question should Jim's broker ask to best understand the commercial occupancy of the company?

A. What is the total number of your staff?
B. Is your factory left unattended for long periods of time?
C. What does a typical day look like in your factory?
D. How is your factory protected against fire?


Question #5
Which document releases the insurer from further obligations for a loss after payment is made?

A. Proof of loss
B. Non-waiver agreement
C. Reservation of rights letter
D. Sworn statement


Solutions:

Question #1
Correct Answer: C
Question #2
Correct Answer: A
Question #3
Correct Answer: C
Question #4
Correct Answer: C
Question #5
Correct Answer: A

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