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HP HP2-B91 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: HP Imaging and Printing Supplies Sales | - Customer Solutions and Sales Skills
|
HP Imaging and Printing Supplies - Sale Sample Questions:
Question 1
How does an HP All-In-One print cartridge give the customer consistent print quality?
A. It is assembled to the highest standards.
B. Cartridge replacement also replaces all critical components.
C. The transfer roller is also replaced along with the toner.
D. It has separate drum and toner reservoirs.
Question 2
What are components of a laser cartridge? (Select two.)
A. charging roller
B. fuser
C. transfer belt
D. pick-up roller
E. cleaning blade
Question 3
What laser supplies cartridge pack offers the highest number of printable pages?
A. A
B. EU
C. XD
D. E
Question 4
What are primary factors in the explosion of digital content? (Select two.)
A. mobility and the internet
B. analog to digital content
C. faster print speeds
D. better print quality
Question 5
What are the process steps to remanufacture a cartridge?
A. Add new toner to the empty hopper with little to no furbishing of the cartridge.
B. Disassemble, clean, change worn parts and drum if needed, then add new toner.
C. Disassemble, empty hopper, clean components, then add recoated drum.
D. Disassemble, clean waste hopper and drum, add toner, and then seal the cartridge.
Solutions:
| Question 1 Answer: C | Question 2 Answer: A,D | Question 3 Answer: C | Question 4 Answer: A,B | Question 5 Answer: A |
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