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PMI Project Management Office Certified Professional Sample Questions:
1. After a recent organizational shift, a group of project managers has been reassigned to the PMO from their previous departments. Although familiar with the PMO, they are unaware of its services or customers. These project managers are highly skilled and well regarded by their peers.
What should the PMO professional prioritize to effectively onboard the project managers into the PMO?
A) Create a customized onboarding process that includes training, team-building activities, and performance review sessions.
B) Manage them as an autonomous unit under the PMO ' s umbrella until they begin delivering results, then integrate them into the PMO.
C) Introduce them to PMO customers, saying that they have just joined the unit and will soon be collaborating and delivering expected results.
D) Provide them with the PMO mandate and service documentation, allowing them to learn on their own.
2. The chief strategy officer and the PMO professional are working on the strategic plan while defining the long- term strategic vision of a rapidly growing startup. They are setting the strategic goals and developing action plans.
What should be the PMO professional ' s primary focus to help ensure alignment to these strategic goals?
A) Help prioritize projects based on their contributions to overall strategy and work to ensure that high- impact projects get the needed resources.
B) Help prioritize customer projects with the biggest monetary value and the highest impact on customer satisfaction.
C) Help to obtain the project managers ' feedback on the action plan to ensure continuous improvement and refinement of the objectives.
D) Help senior management track project and program progress with predefined key performance indicators (KPIs).
3. In a global financial services company, the PMO recently implemented the " Provide Methodologies and Tools " service to ensure project teams use standardized approaches and tools for project management.
What key performance indicators (KPIs) should the PMO professional create to measure the performance of this specific service? (Choose 2)
A) Training hours per employee; Measure the number of hours spent training project teams to use the methodologies and tools, as well as the frequency of workshops or refresher courses provided by the PMO.
B) Strategic outcomes delivery rate; Measure the percentage of strategic goals achieved through completed projects, considering that the service will directly ensure that the organization meets its broader strategic outcomes.
C) Tool adoption rate; Measure the percentage of project teams using the standardized methodologies and tools and assess how frequently they access the provided templates, frameworks, and guidelines.
D) Governance compliance rate; Measure the percentage of projects fully compliant with corporate governance policies, considering the service will directly ensure compliance.
4. A PMO professional notices that the project managers are not adhering to the established project management guidelines within the organization. What actions should the PMO professional take to address this issue effectively?
A) Conduct a survey with project managers to understand their challenges, then create a customized action plan to address the gaps.
B) Revise the current guidelines based on their knowledge and experience to ensure the guidelines are more practical.
C) Distribute updated manuals and provide additional project management training sessions to the project managers.
D) Escalate the issue to the project sponsors to enforce the project managers ' adherence to the guidelines.
5. The PMO at a large company operating in a highly regulated industry is responsible for defining the project management processes for the company.
Which action should the PMO Professional take to ensure that the processes are adhered to?
A) Trust the project teams to follow the processes and comply with the systems.
B) Schedule random meetings to follow up the process deliverables.
C) Execute regular audits to evaluate adherence to the processes.
D) Occasionally follow up the process deliverables of the most important projects.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: A,C | Question # 4 Answer: A | Question # 5 Answer: C |



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