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Salesforce Plat-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: FlexCards | 23% | - Design FlexCards to meet requirements - Capabilities, use cases and purpose of FlexCards - Collect and organize customer 360 information |
| Topic 2: OmniScripts | 27% | - Map business processes to OmniScript components - Structure and components of OmniScripts - Validate and align OmniScript processes with requirements |
| Topic 3: Data Tools | 23% | - Calculation Matrices and Procedures: use and benefits - Design DataRaptors and Integration Procedures - Purpose and benefits of DataRaptors and Integration Procedures |
| Topic 4: Best Fit Solutioning | 27% | - Design solutions using OmniStudio best practices - Map requirements to appropriate OmniStudio tools - Gather, analyze and simplify business requirements |
Salesforce Certified Omnistudio Consultant Sample Questions:
Question #1
A consultant is working on a project that requires the use of Omnistudio tools to automate complex business processes. The consultant is considering using Decision Matrices and Expression Sets. What is the primary benefit of using Decision Matrices and Expression Sets in Omnistudio?
A. They enable the creation of custom code.
B. They facilitate the creation of custom objects.
C. They allow for calculations on matrix lookups and variables.
D. They allow for the creation of custom fields.
Question #2
An Integration Procedure calls a REST API to retrieve weather data. The API requires certain parameters, such as the city and country, to be passed as query parameters in the URL. How should the OmniStudio Consultant manage the configuration of these parameters in the HTTP Action?
A. Define the parameters only in the HTTP Action Request Body, regardless of the GET method.
B. Input the parameters as Query Parameters within the HTTP Action properties, which automatically appends them to the endpoint URL.
C. Manually concatenate the parameters into the endpoint URL string using a Set Values action.
D. Use a Data Mapper Load action to send the parameters directly to the external API, bypassing the HTTP Action.
Question #3
A consultant is designing a Flexcard for a client. The client wants the Flexcard to launch a child card with additional information and actions related to the parent card when the agent clicks on a button. How should the consultant design the Flexcard to meet the client's requirements?
A. Design the parent card to launch a child card through a Flyout Action.
B. Design the parent card to launch a child card when the specific action is taken.
C. Design the parent card to launch a new Data Mapper when the specific action is taken.
D. Design the parent card to launch a new Omniscript when the specific action is taken,
Question #4
An auto insurance company has different rates for each state in the country. The company needs to manage the rates separately, but the formula to calculate the premiums is the same. All the input and output are the same; only the values in the rating tables differ. Which OmniStudio tool should the consultant recommend to meet this requirement?
A. Grouped Calculation Matrix
B. DataRaptor Transform with an interface Map
C. Class-based Calculation Procedure
D. Aggregation Steps in a Calculation Procedure
Question #5
A dashboard FlexCard contains two separate child FlexCards: "Account Details" and "Recent Orders". When the user updates the address in "Account Details", the "Recent Orders" card needs to refresh to reflect shipping tax changes. How should an OmniStudio Consultant handle the communication between these decoupled cards?
A. Implement a PubSub event to publish and subscribe between the two cards.
B. Implement separate cards without cross-component communication.
C. Implement a full page reload after the address update.
D. Implement a Navigate action to reload the target card.
Solutions:
| Question #1 Correct Answer: C | Question #2 Correct Answer: B | Question #3 Correct Answer: A | Question #4 Correct Answer: A | Question #5 Correct Answer: A |



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