Salesforce Slack-Con-201

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Salesforce Certified Slack Consultant Sample Questions:

1. Sentinel Corp's legal team wants to create a separate workspace for all confidential legal conversations. They want to allow all members of the org to see that the workspace exists, but only legal team members should be approved to join.
What access level would you recommend for the workspace?

A) By Request
B) Hidden
C) Open
D) Invite only

2. Which discovery question will best help you understand your client's security concerns and guidelines?

A) What user support model does your organization use today to answer IT and Slack-related questions?
B) Is there frequent external collaboration between your organization and external parties such as customers and vendors today?
C) Which internal teams collaborate most frequently in your current organization?
D) Are there groups within the organization that need more restrictive permissions or access than a typical employee?

3. Your client recently acquired a company that has a more mature level of Slack usage. To streamline processes and facilitate cross-departmental collaboration your client is upgrading to Enterprise Grid, but they need your recommendation on how to best balance Slack maturity levels, use cases and change management needs.
Your client primarily uses email to socialize company announcements, while the company it acquired primarily uses Slack. Additionally, the client is working hard to ensure that the leadership teams from both companies have visibility and input with the Enterprise Grid project to result in a smooth transition.
Which Communication Plan component(s) will you customize to meet your client's needs?

A) Sender(s) of the communication only
B) Customized emojis and delivery method
C) Delivery method only
D) Sender(s) of the communication and delivery method

4. Which discovery question will best help you understand your client's security concerns and guidelines?

A) What user support model does your organization use today to answer IT and Slack-related questions?
B) Is there frequent external collaboration between your organization and external parties such as customers and vendors today?
C) Which internal teams collaborate most frequently in your current organization?
D) Are there groups within the organization that need more restrictive permissions or access than a typical employee?

5. Betalog Corp is planning a grid launch with three workspaces. They would like a default announcement channel for all members in the grid.
What guidance can you provide Betalog's Slack admins to meet their requirement?

A) In org settings, create a channel and make it a default channel. Add all three workspaces to the channel.
B) In org settings, create a channel and make it a default org-wide channel. Add the channel to the other two workspaces.
C) Create a channel in one workspace. Make it an org-wide channel by adding the other two workspaces.In the workspace settings, make it a default channel.
D) Create a channel in one workspace. Make it an org-wide channel by adding the other two workspaces.
In org settings, make it a default channel.

Solutions: